Wholesale Orders: We welcome wholesale orders from businesses that have a resellers number or EIN. Simply inquire by email and we'll send you our wholesale price list.
We are an online business only and do not accept any walk-in customers or visitors to our kitchen. Thank you!
Policies and Shelf-Life
Complete shipping information is available on the Cart page.
We take great care and pride in properly packaging orders. We ship with ice-packs to warm areas, and if the destination is very warm we add more insulation.
Sorry, currently not shipping to PR, APO/FPO/AE
Damages & Refunds
We do not accept returns on our products.
If your purchase arrives damaged, please send us an email within 2 days of delivery. If possible, include a picture of the damage. Please do not return the products unless requested.
Sorry, we are not responsible for melted chocolates, or missing packages if they have been left outside by USPS, UPS, or FedEx.
Preparing for Delivery of Your Chocolates
Chocolate is sensitive to heat. Please make sure your product will not be left outside in a warm place. In warm weather, if no one is available to take delivery of the order, it is advisable to have a cooler and ice with a note for the delivery person to place the product inside the cooler.
Chocolate Storage and Shelf Life
Chocolate bonbons taste best when they are fresh. If not consuming within a day or two, refrigerate until use. The "Use By" date on the chocolates is for 3 weeks after leaving our facility. Always bring chocolates to room temperature before enjoying. We are proud to make a fresh chocolate product with premium ingredients, and no preservatives.
Chocolate Bark may be stored up to 2 months, well covered, in a cool area.
Solid chocolate figurines may be stored for 2+ months, well covered at moderate room temperature.